Is it safe?

Will my client data be secure?

Are your current processes and solutions secure?  How do you know? These are good questions to ask.

Today, borders don’t exist because of the internet.  I just was with a company in Miami that found out their employees were emailing bank reconciliations, credit card info, and other internal financial documents to their personal Gmail account.

They were sending the work to themselves so they could work on it at home. They explained they couldn’t email the massive files out of their work email because of restrictions work servers had on those file transfers.

Data is only as secure as the partner or employee you can trust.  In fact, that’s true for everything in life.

Yes, there are tools to encrypt, secure, and store data.  That’s a given, but we also need to address the security measures as well.  At Dinamis facilities, we restrict internet access to only work related sites for our clients.  No email clients can be used. No thumb-drives, phones, cameras, or other electronic media can enter the workspace.  Also, no paper can leave. We have everything under CCTV 24 hours a day as well. So the physical security layer is well implemented.

But the weakest link in the chain is human.  It’s not all malicious either. It’s failure to follow a process (i.e. don’t email credit card data to your Gmail account).

Is your partner or employee trustworthy?  Yes? Because the data you are entrusting to them is important.

Want to hear more about how we keep our partners data safe and secure?

How can I be sure of the quality?

Well, our experience is we have a less than 2% error rate.  That’s pretty darn good. In fact, the CEO and COO of one of our fin-tech clients told us that the work done in our office offshore is better quality, done on time, every time.

What makes good quality?  Good processes. Again, it’s like the above.  The quality of your product is only as good as the quality of your processes. The number one way to improve quality according to Entrepreneur: document your processes.

Like they say: “Documenting your processes is not glamorous work, but quality improvement requires that things be done consistently.”

So document your processes so anyone can follow them – onshore or offshore.  It’s really that simple.

How can I control something that far away?

Geographically, it is far away.  Our firm is in Indonesia, on the island of Java,  next door to Bali. (fringe benefit of working with Dinamis is visiting the offices then spending a few days in Bali ? For those interested, here is a good list of things to do)

However, it’s not geography that creates control in your business.  In fact, most of America is moving to a remote workforce as it is. Remember, there is no “onshore vs offshore” when you have remote workers.

But you are right, control is important.  However, it’s not control of resources that is most important.  It’s control of your cash flow, margins, and company growth.

What offshoring does is return control of your margins, cash flow, and company health to you.

Have questions or would like us to guide you through the offshore solution?  Let us know here.

See if offshoring is right for you